What personal information may we collect and why
The personal information that we may collect includes:
your telephone number and/or email address;
your address or location;
recordings of your interactions with us;
financial information including bank account numbers; assets, liabilities / debts;
insurance information including details past insurance claims.
How we may use that personal information
We collect this personal information in order to arrange and advise on your financial risks in accordance with our Terms of Engagement and your instructions to us and to provide other services to you, including:
responding to requests, enquiries, complaints and other customer care related activities;
carrying out market and services analysis (including analysing patterns of use in relation to our services and your use of them) for the purposes of developing and amending marketing and business strategies;
subject to you providing your consent (in accordance with the Unsolicited Electronic Messages Act 2007) sending you messages to promote and market our goods and services, including informing you of new goods you can purchase, competition results, special offers and events which might interest you; and
any other purposes required by law.
If you do not provide the information sought by us we may be unable to fully provide the services for which we have been engaged. If the information is required to apply for an insurance policy, you are reminded that you have a duty under the law to disclose all relevant information.
Sharing your personal information
insurers, in order to arrange an insurance policy for you or get quotes;
assessors or investigators appointed by your insurer to assess or investigate your claim;
others named on your policy as co-insureds, in relation to your policy;
repairers or suppliers, in relation to repairing or replacing your insured items;
mortgagees and others with a recorded financial interest on the policy e.g. under the Personal Properties Securities Act 1999;
dispute resolution services in order to resolve any dispute that we might have with you.
Security and storage of your personal information
We strive to ensure the security, integrity and privacy of all personal information you provide to us. We will take reasonable steps to ensure that the personal information that we hold is accurate, complete, up-to date, stored in a secure environment, and protected from unauthorised access, modification or disclosure. However, we will not be held responsible for events arising from unauthorised access to your personal information.
How to access and correct your personal information
You agree that any information you give to us will be accurate, correct and up to date, and that when acting on behalf of a business or another person, you are authorised to give such information to us.
You can request access to or correction of your personal information by contacting us using the details listed below.
You have the right to ask for a copy of any personal information we hold about you and to ask for it to be corrected if you think it is wrong. You may be charged the reasonable expenses incurred in giving you any information you have requested (such as searching and coping costs). Any such requests should be submitted in writing to the contact details set out below.
How to contact us
The information provided and services described in this website are of a general nature and are not intended to be personalised financial advice to a retail client. The information provided in this website is not intended to be a substitute for professional advice. You may seek appropriate personalised financial advice from a qualified professional to suit your individual circumstances.
While every effort is made to ensure the information on this website is up-to-date and correct, Allcover Financial Limited makes no representations or warranties of any kind, express or implied, about the accuracy, reliability, completeness, suitability or availability of the website or the information about the products and services provided on the website. The information on this website is subject to change at any time. Allcover Financial Limited is under no obligation to update any information on this website or correct any errors in the information after it is published on the website. Any reference on this website to historical information and performance of a product or service may not necessarily be a good guide to future performance. You are solely responsible for any actions you take or do not take by relying on such information. To the full extent legally allowable the directors, contractors, associates and staff of Allcover Financial Limited expressly disclaim all and any liability and responsibility to any person in respect of anything, and of the consequences of anything, done or omitted to be done by any such person in reliance, whether wholly or partially, upon the whole or any part of the contents of this website.
The information published on this website is governed by, and has been prepared to comply with, the New Zealand law. The information is only intended for persons within the New Zealand jurisdiction and is not intended for persons outside the New Zealand jurisdiction. Allcover Financial Limited does not accept responsibility for the compliance of this information with the laws of any other country. The laws of New Zealand shall govern your use of the website and by visiting this website you hereby agree to submit to the exclusive jurisdiction of the New Zealand courts.
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Through this website you may be able to link to other websites which are not under the control of Allcover Financial Limited. Allcover Financial Limited has no knowledge of or control over the nature, content, and availability of those websites. Allcover Financial Limited does not sponsor, recommend, or endorse anything contained on these linked websites. Allcover Financial Limited does not accept any liability of any description for any loss suffered by you by relying on anything contained or not contained on these linked websites.
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A disclosure statements relating to the advisers associated with this website are available on the Our Team page or by requesting it here.